Global Shipping Policy
Last Updated: June 1, 2025
1. Shipping Rates
1.1 Standard Shipping
- Free on orders over $59 (non-remote areas)
- $9.99 flat rate for orders under $59
- Estimated delivery: 7-15 business days
1.2 Express Shipping
- $39 flat rate
- Free upgrade on orders over $159
- Estimated delivery: 3-7 business days
1.3 Remote Area Surcharge
- Additional fees may apply (calculated at checkout)
2. Order Processing
2.1 Processing Time
- All orders processed within 48 hours (business days)
- Weekend/holiday orders processed within 72 hours
3. Delivery Timeline
3.1 Standard Shipping
7-15 business days (non-remote areas)
3.2 Express Shipping
3-7 business days (excludes customs clearance time)
4. Address Policy
4.1 Address Accuracy
- Customers are responsible for providing complete and accurate shipping addresses
- We are not liable for failed deliveries due to incorrect addresses
4.2 Address Changes
- Only accepted before order processing begins
- Cannot modify addresses after shipment
5. Order Tracking
5.1 Tracking Information
- Tracking number provided for all orders
- Accessible via email or account order page
5.2 Delivery Issues
- Contact support if no tracking updates for 5+ days
6. Customs & Taxes
- Import duties and taxes are the customer's responsibility
- We provide complete commercial documentation
7. Contact Us
For shipping inquiries: lumidinails@gmail.com
Need to return an item? See our Return Policy for hassle-free instructions.
